Reviews

from our CUSTOMERS near Roselle!

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  Great experience! I want to personally thank Ruben from sales and David in finance for working so hard to help get me in my new 21 Versa! They were so great to work with, answered all my questions, and worked so hard with my special case; to help get me approved for a loan, at the right price. I am so satisfied and happy with my new car, especially to have gotten it around my birthday too.

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  There was some uncertainty as to whether or not I had all the necessary equipment in order to have the service done to my vehicle. The staff was reviewing everything prior to charging me and once they verified everything was fine they handled the service call expeditiously. Really good customer service really easy to deal with.

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  Josselyn Galeana was a pleasure to work with. Service was quick and diligent. Took all of 20 minutes from start to finish. Thanks again! A+++

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  McGrath Nissan makes it so easy to buy & service your car there! I went in for ANOTHER free oil change and tire rotation (since purchasing my Murano there). Did I mention that I LOVE this car!!!! The Service Dept. Is professional, thorough and quick. They said it would be an hour - it was actually a bit less. No games or gimmicks, straight forward, informative and honest.

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  I came in for body work and service and was able to get in and out with ease. Staff is very friendly and helpful and keeps great communication about the status of my vehicle.

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  My experience was the best I have had in ages from a dealership. Ruben instantly made me feel comfortable and honestly listened to all my request. He totally took his time in finding me the exact vehicle that fit my budget.

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  Have used other Nissan Service groups with great disappointment. McGrath was up front with my recall, explained the required repairs, and put me in a loaner while they took care of everything. They will get all of my repairs in the future. Nice job Joe

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  This was a 5 star sale from the first contact( by phone) with Elizabeth….to driving home in my new car! Thanks to Joe Camacho, Keith and Matt I am one EXTRAORDINARY HAPPY 2021 Rogue owner! I was fairly treated and the whole process was actually FUN! Cheers to McGrath Nissan and their top notch team!

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  The ease and convenience of scheduling an appointment was awesome! When I got to the service area, I was able to pull right in and they started working on my car immediately. To my surprise, I had 2 free oil changes and tire rotations on my account.

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  Staff all the way around were super helpful and friendly. They took in my vehicle and acted like I had been a customer for many years. I was in a bind when the transmission went out on my car. I wasn't bothered by a salesperson until I had questions about the cars I had interest in. They were very accommodating in helping me through my experience.

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  Great experience! I want to personally thank Ruben from sales and David in finance for working so hard to help get me in my new 21 Versa! They were so great to work with, answered all my questions, and worked so hard with my special case; to help get me approved for a loan, at the right price.

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  McGrath Nissan makes it so easy to buy & service your car there! I went in for ANOTHER free oil change and tire rotation (since purchasing my Murano there). Did I mention that I LOVE this car!!!! The Service Dept. Is professional, thorough and quick.

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  Had great service and the staff was very friendly on what to look for.

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  They were so professionals to serve and very helpful. Price is great.

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  Entire staff was attentive and professional. They listened to our wants and needs and delivered on all points!

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  This was a 5 star sale from the first contact( by phone) with Elizabeth….to driving home in my new car! Thanks to Joe Camacho, Keith and Matt I am one EXTRAORDINARY HAPPY 2021 Rogue owner! I was fairly treated and the whole process was actually FUN! Cheers to McGrath Nissan and their top notch team!

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  The ease and convenience of scheduling an appointment was awesome! When I got to the service area, I was able to pull right in and they started working on my car immediately. To my surprise, I had 2 free oil changes and tire rotations on my account.

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  I always have a great experience at McGrath. Your service department is trustworthy. As a woman alone, that’s incredibly important to me. Thank you!

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  Went in to look at potential cars and left a very happy customer. Joe helped us out and was very patient and friendly. He took his time explaining and making sure we knew everything that was going to happen. He made sure to fully understand what we wanted and made sure to work with what we needed. Worked out everything for us and provided excellent customer service.

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  Denise at McGrath Nissan was so helpful and kind in helping me find a new car and working with my budget for my trade in. Thank you for taking the time and effort. Really appreciate it and I will be driving the new car today!!! So excited!!

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  Everyone was really nice. And my car is running so much better. Thank you.

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  My first visit at this Nissan dealership went smoothly and quickly. Professional staff member Adam explained everything and set me up with my future maintenance checkups! Clean facility with newest Nissan's in every color!

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  The ease and convenience of scheduling an appointment was awesome! When I got to the service area, I was able to pull right in and they started working on my car immediately. To my surprise, I had 2 free oil changes and tire rotations on my account. Can we say SCORE!! I was in and out in 40 minutes with a clean car as they washed it as well! The service was amazing!

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  This was a 5 star sale from the first contact( by phone) with Elizabeth….to driving home in my new car! Thanks to Joe Camacho, Keith and Matt I am one EXTRAORDINARY HAPPY 2021 Rogue owner! I was fairly treated and the whole process was actually FUN! Cheers to McGrath Nissan and their top notch team!

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  Service was excellent and fairly priced. Joe Hower was my service rep and explained everything from start to finish. I will call him when I am returning.

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  Scott McGrath and his team of colleagues across the board always make it a seamless/easy/straight forward transaction process.

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  I just bought my third car from McGrath and as always everyone was super helpful. Even with the current situation with inventory, they found ways to work with me. Matt, George, and Melody were great!

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  Warm, Friendly and Great service. The second you arrive someone is there to quickly attend you. I didn’t know what to expect from this dealer. To tell you the truth I was a little nervous. But at the end of the day I got what I wanted.

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  This Nissan dealership/service center is the only one I will be going to from here on out. Joe, along with the whole service center, is incredible! They are so transparent and helpful; being straightforward with the time and costs, answering any and all questions I had.

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  Went in to look at potential cars and left a very happy customer. Joe helped us out and was very patient and friendly. He took his time explaining and making sure we knew everything that was going to happen. He made sure to fully understand what we wanted and made sure to work with what we needed.

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  Staff was very nice and polite to me! I felt very comfortable being there as a young adult not knowing much about cars. Would recommend to other people.

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  Recently leased a car with McGrath and had a great experience! I typically hate the process of getting new cars and dealing with salesmen, but Brennan was great and made the process easy and delightful! I would recommend McGrath to anyone looking for new car and an even better overall experience!

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  The reason I chose this dealer is because they are pretty much straight forward to me about pricing and services so far and the place is pretty clean.

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  Fast, professional service. I would recommend this place to anyone who owns a Nissan. Reasonable prices and courteous staff. I have been a Nissan owner for 20 years and this is the first dealership that I would recommend for service!!

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  The mechanics are so nice and helpful. I even had some Scratches on the back right side ( and not even there fault) and they are going to look at it to see if they can maybe buff it out. How cool 😎 is that. That is why this is my 3rd vehicle at McGrath. They are the best.

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  Brought car in for routine maintenance and the service guys are super nice and very helpful. Explained everything that was going to be serviced on the car. Answered all my questions. Was in and out pretty quickly. They also washed the car which could of been done a little better. There were some spots that were missed but overall I am very happy with their service.

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  Purchasing a vehicle at McGrath Nissan was one of the best car buying experiences I have ever had. I would recommend McGrath Nissan to any and all who are in the market for a vehicle. The staff is friendly, professional and helpful, the facility is immaculate and the service department does amazing work.

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  I went to have my rear brakes fixed and rotors resurfaced. The price was competitive for the service. I wasn’t there long and the checked my car out to make sure everything else was good.

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  I highly recommend McGrath Nissan for your future car purchases. The service that I received from them was definitely much better than my previous experiences with other dealerships. The staff were very friendly and professional!

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  Bought a car tonight from McGrath. It was the easiest, less stressful process we ever had buying a car. I called about a specific car, Matt said it was available and had pulled it around for a test drive before we got there. Josie was our sales associate and was very kind and helpful. The whole process was actually quite enjoyable. Great job Elgin McGrath.

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  The mechanics are so nice and helpful. I even had some Scratches on the back right side ( and not even there fault) and they are going to look at it to see if they can maybe buff it out. How cool 😎 is that. That is why this is my 3rd vehicle at McGrath. They are the best.

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  Recently leased a car with McGrath and had a great experience! I typically hate the process of getting new cars and dealing with salesmen, but Brennan was great and made the process easy and delightful! I would recommend McGrath to anyone looking for new car and an even better overall experience!

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  My boy Ivan is a good and fast worker he knows what he’s doing and made it happen for me to get a car also the dealership is very nice and has nice cars.

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  I had a bad experience with the Nissan dealer in crystal lake so I drove all the way to elgin from crystal lake but it was so worth it!! The best experience ever! The guys kept me informed the whole process, and finished very quick!! Highly recommend.

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  Service is top notch. A+ Servive manager Kane M. was a pro all through out our repair on our vehicle. Come here with confidence.

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  McGrath Nissan went above and beyond to make my car buying experience easy and enjoyable! I’ve bought my last two cars here and the staff has been nothing but helpful, knowledgeable, and patient, helping me make the decisions that work best for me and my family! Denise was amazing!

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  Purchasing a vehicle at McGrath Nissan was one of the best car buying experiences I have ever had. I would recommend McGrath Nissan to any and all who are in the market for a vehicle. The staff is friendly, professional and helpful, the facility is immaculate and the service department does amazing work. There aren't enough good things I can say about them, easily a 5 star experience.

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  I highly recommend McGrath Nissan for your future car purchases. The service that I received from them was definitely much better than my previous experiences with other dealerships. The staff were very friendly and professional! They took their time in assisting us and we didn’t feel like they were rushing us which made our buying experience enjoyable.

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  I had just purchased a used Rogue, and a friend recommended McGrath Nissan for service. When I pulled into the service bay, Joe Hower met me and we went over the concerns I had with the car. The inspection was done promptly, and Joe was professional and courteous. I will be bringing the car back for all required maintenance.

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  McGrath Nissan went above and beyond to make my car buying experience easy and enjoyable! I’ve bought my last two cars here and the staff has been nothing but helpful, knowledgeable, and patient, helping me make the decisions that work best for me and my family! Denise was amazing!

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  I recently bought Nissan Pathfinder Platinum. Staff is very friendly and knowledgeable. They went extra length to make sure deal is favorable. Till now happy with the dealership. Special thanks to Denise e to help answering question and paper work.

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  I highly recommend McGrath Nissan for your future car purchases. The service that I received from them was definitely much better than my previous experiences with other dealerships. The staff were very friendly and professional!

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  Purchasing a vehicle at McGrath Nissan was one of the best car buying experiences I have ever had. I would recommend McGrath Nissan to any and all who are in the market for a vehicle. The staff is friendly, professional and helpful, the facility is immaculate and the service department does amazing work. There aren't enough good things I can say about them, easily a 5 star experience.

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  My first visit at this Nissan dealership went smoothly and quickly. Professional staff member Adam explained everything and set me up with my future maintenance checkups! Clean facility with newest Nissan's in every color!

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  just got home in my new 2021 Nissan Altima SR and I am absolutely over the moon! October is an absolute gem and so was everyone else that helped out. Please do NOT make the mistake about going to any other dealership other than this Nissan. in extremely happy with my car and the whole process went super smooth. I went from a Honda to a Nissan and I do not regret it one bit😉

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  From the moment we stepped inside to the moment we left it was a great experience. Chris was an amazing salesman. Didn’t push. Knew exactly what I wanted. And got it done! Definitely a 5 star experience!

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  This was our 6th Nissan purchase through McGrath Nissan. Benny was our salesperson and catered to our needs the entire time. He made sure the car was cleaned and polished and a full tank of gas before we left. Over the lunch hour he provided a 'loaner' car so we could meet our daughter for lunch. He took the time to explain all the features on the car as he set up our phones and Sirius radio channels. His professionalism was fantastic throughout the day. We will always be LOYAL customers of McGrath Nissan. The Mielke's

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  Great customer service, I bought my first car here and I travel almost an hour to get serviced here. I absolutely love the staff! Everyone is extremely friendly and they remember their clients. I recommend this place to everyone that needs a car or services.

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  This dealership was exceptional from start to finish. They made every effort to earn my business after having dealt with other dealers weeks prior. Hector, specifically, was extremely friendly, helpful, and attentive to my questions and needs.

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  My first visit at this Nissan dealership went smoothly and quickly. Professional staff member Adam explained everything and set me up with my future maintenance checkups! Clean facility with newest Nissan's in every color! If you r looking for a great service that's the place to be!

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  From the moment we stepped inside to the moment we left it was a great experience. Chris was an amazing salesman. Didn’t push. Knew exactly what I wanted. And got it done! Definitely a 5 star experience!

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  I just got home in my new 2021 Nissan Altima SR and I am absolutely over the moon! October is an absolute gem and so was everyone else that helped out. Please do NOT make the mistake about going to any other dealership other than this Nissan. in extremely happy with my car and the whole process went super smooth. I went from a Honda to a Nissan and I do not regret it one bit😉

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  So my sentra went in for thr 15000 miles service they did the tire rotation oil change the air filter and the cabin air filter and they adjusted my parking brake that I use all the time i am very happy with the service that I got done to my sentra thanks to the team

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  Red carpet service from the front of the house to the back!! excellent dealership! Service department is the absolute best!!

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  Joe, was my service representative and was very professional and welcoming. He took the time to listen to what I had to say and then took care of my vehicle's problem. I will definitely be going back to McGrath Nissan anytime my Frontier needs any kind of service.

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  Friendly and helpful people with low pressure and good knowledge. efficient.

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  I purchased a Traverse from McGrath which was located for me and delivered to the dealer! Thank you to all the team for making my experience so great. My car is perfect for my family and I. Will be recommending everyone to purchase with you guys. 😃

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  Great customer service, I bought my first car here and I travel almost an hour to get serviced here. I absolutely love the staff! Everyone is extremely friendly and they remember their clients. I recommend this place to everyone that needs a car or services.

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  I was a happy customer! I highly recommend McGrath Nissan, especially Hector as a product specialist and October for pricing!

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  From the moment we stepped inside to the moment we left it was a great experience. Chris was an amazing salesman. Didn’t push. Knew exactly what I wanted. And got it done! Definitely a 5 star experience!

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  Please do NOT make the mistake about going to any other dealership other than this Nissan. in extremely happy with my car and the whole process went super smooth. I went from a Honda to a Nissan and I do not regret it one bit😉

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  My first visit at this Nissan dealership went smoothly and quickly. Professional staff member Adam explained everything and set me up with my future maintenance checkups! Clean facility with newest Nissan's in every color! If you r looking for a great service that's the place to be!

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  Worked with Joe in service. He was prompt, exact, and followed up when he said he would. Those simple actions made a frustrating situation easier to handle and it's really appreciated.

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  Very friendly and attentive staff especially my agent Nick who was very helpful during my purchased. I would recommend this place. Can’t wait my next purchase.

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  Benny Alvarez was very awesome! He sold us a Nissan Sentra today. Very nice man. And very knowledgeable. Got us a great deal. We will definitely come back.

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  This was our 6th Nissan purchase through McGrath Nissan. Benny was our salesperson and catered to our needs the entire time. He made sure the car was cleaned and polished and a full tank of gas before we left. Over the lunch hour he provided a 'loaner' car so we could meet our daughter for lunch. He took the time to explain all the features on the car as he set up our phones and Sirius radio channels. His professionalism was fantastic throughout the day. We will always be LOYAL customers of McGrath Nissan. The Mielke's

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  My first visit at this Nissan dealership went smoothly and quickly. Professional staff member Adam explained everything and set me up with my future maintenance checkups! Clean facility with newest Nissan's in every color! If you r looking for a great service that's the place to be!

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  Very friendly service writer Joe. Clean Dealership with everyone wearing masks. Oil change and recall done and nice car wash all before the promised time. No hidden extra charges on the bill. Joe told me the results of the inspection and everything was in good shape for now. Cashier also very friendly. I will be going back to McGrath Nissan in Elgin and highly recommend them.

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  Overall, a really good experience. I came in for an oil change which they were willing to do right away. I mentioned a few issues and he offered to put the car up to check it out. There were additional immediate needs for the car and since I am letting my sons have the car when they move out, I wanted the car to be in the best possible shape given its age. Kane kept me updated and since I needed a rental, he covered the first day. When my funds for the repairs were delayed, I rented the car again and no issues with that process. Kane was very respectful and a good communicator.

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  The salesman Rubin was amazing and helped me with my trade in to get my dream car.

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  Had a great experience buying a used Jeep from McGrath Nissan. Jose was awesome and kept things moving quickly without rushing any of our concerns/needs. We got a great price on our trade and financing moved quickly. We left there feeling positive about our experience and would definitely go back in the future. Thanks guys!

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  Great customer service, I bought my first car here and I travel almost an hour to get serviced here. I absolutely love the staff! Everyone is extremely friendly and they remember their clients. I recommend this place to everyone that needs a car or services.

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  Friendly, prompt service, good communication and follow up. Completed service accurately.

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  Test drove some vehicles that help determined what I wanted to purchase.

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  Great customer service. Always a good experience when I go. They do an awesome job. Brad is very helpful all the time.

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  Service drpartment is excellent, well run/managed. Car was serviced & delivered when promised. I was kept informed on status during service. Vehicle was detailed to a high level on pickup.

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  Great customer service, I bought my first car here and I travel almost an hour to get serviced here. I absolutely love the staff! Everyone is extremely friendly and they remember their clients. I recommend this place to everyone that needs a car or services.

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  Super time! Down to earth happy crew who made the car dealership experience stress free and relaxing... I will definitely be back for my next purchase

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  My first visit at this Nissan dealership went smoothly and quickly. Professional staff member Adam explained everything and set me up with my future maintenance checkups! Clean facility with newest Nissan's in every color! If you r looking for a great service that's the place to be!

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  Had a great experience buying a used Jeep from McGrath Nissan. Jose was awesome and kept things moving quickly without rushing any of our concerns/needs. We got a great price on our trade and financing moved quickly. We left there feeling positive about our experience and would definitely go back in the future. Thanks guys!